Apple’s iPhone-iPod missteps

Wil Shipley writes an excellent examination of the challenges Apple faces with a fully-locked-in platform such as the iPhone/iPod.  The key point is that this recent situation of increasing lock-in diverges significantly from where Apple generated its tremendous prior success — empowering its customers:

  • The first Macintosh made it easy for users to create. 
  • The first iPod made it easy for people to purchase and listen to music. 
  • The first iPhone made it easy for users to get upset that they can’t add applications like every other phone in the known universe.

Which of these things is not like the other?

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